1. Scope and Principles
This Privacy Policy describes how we process personal data related to the Software and services worldwide, including Taiwan, international regions, mainland China (incl. Hong Kong, Macau).
We comply with applicable laws such as Taiwan PDPA, EU GDPR, and China PIPL where relevant.
We do NOT collect your subtitle content, personal files, or sensitive data. The Software operates primarily offline and only communicates with our servers for license verification.
2. Data We Do Not Collect
The Software operates primarily offline. We do not collect:
- ✗ Subtitle content or input text
- ✗ Files or personal folders on your device
- ✗ Screenshots, screen recordings, or display captures
- ✗ Precise location data (e.g., GPS)
Such data is only processed if you voluntarily provide it (e.g., in support emails).
3. Data We May Collect and Purposes
3.1 License and Technical Data
For license management and technical support, we may collect:
| Data Type | Purpose | Retention |
|---|---|---|
| License key/status | Verify and manage license | Duration of license |
| Device fingerprint | Prevent unauthorized use | Duration of license |
| Device hostname | Help identify devices | Duration of license |
| Operating system | Debug, improve compatibility, support | Duration of license |
3.2 Transaction Data
When you purchase through Paddle or other payment services, we may receive:
- Email address (for license delivery, notifications, support)
- Name (if provided), country, transaction amount, order number (for records, tax, reconciliation)
4. Legal Basis and Cross-Border Transfers
Processing is based on contract performance, legal obligations, and legitimate interests. For GDPR: contract/legitimate interests/consent. For China PIPL cross-border: separate notice/consent where required.
We only process minimum necessary data for licensing and support, not for unrelated marketing or analysis without appropriate consent.
5. Storage, Security, and Retention
Data is secured with HTTPS, access controls, and stored only as needed (e.g., license term + legal retention). Deleted or anonymized post-purpose.
6. Your Rights
Depending on applicable law, you may have rights to:
- Access or obtain copies of your data
- Request correction of incorrect/incomplete data
- Request deletion or restriction of processing
- Withdraw consent (doesn't affect prior lawful processing)
- Data portability or lodge complaints with authorities (in certain regions)
Contact: [email protected]. We'll process requests per applicable law and reasonable timeframes.
7. Third Parties
We use Paddle and other payment services for transactions, and Resend for transactional emails.
Third parties process data per their own privacy policies; please review them separately.
8. Changes
We may update this policy periodically; material changes will be announced via our website or other appropriate means.
Continued use after updates implies acceptance of the updated policy.
9. Contact
Questions about this Privacy Policy? Contact us at [email protected]